How do I get my order?
Once the purchase is complete you will receive a confirmation email. Every order will be process within 2-3 business days. We will send an email with the carrier name and tracking number once your order ships. Orders shipped will arrive via the United States Postal Service (USPS), UPS or FedEx.
Do you currently have any physical stores?
Currently we only sell online, but plan to bring our product to local retailers soon.
Can I change or cancel my order?
If you wish to change or cancel your recent order, you will need to contact a Customer service via email or phone. Depending on the status of your order, we will assist you with your request.
I did not receive an order confirmation email.
Please make sure the email address you provided us is correct, or check your Spam folder as your email service provider may have automatically moved it to this folder. We also recommend checking your Deleted/Trash folder as the Order Confirmation email may have accidentally been deleted.
If you are still unable to locate your Order Confirmation email, please contact us
When will my order ship?
Orders with our Standard Delivery option typically ship within 2-3 business days from the day you place your order.
You will be provided the carrier name and tracking number via email once your order ships. Orders shipped will arrive via the United States Postal Service (USPS), UPS or FedEx; the carrier is determined upon shipping.
Tracking a Shipped order
My order is showing as delivered, but I did not receive it.
My Order is late.
I am missing an item from my order.
Shipping outside the United States.
How to return an item.
STEP 1: Place your item(s) and invoice in a secure package, removing/covering any labels. If desired, you may reuse your original packaging.
STEP 2: Return your package. The customer must pay return freight. We highly recommend taking note of your return tracking number as you may need this to track your return package. Please mail your package to:
Torisanti ATTN: Returns Processing
21113 Johnson Street, Suite 126
Pembroke Pines, Florida 33029